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APhA’s Delivering Medication Therapy Mgmt. Services – Twin Cities
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 Export to Your Calendar 12/4/2020
When: December 4, 2020
8:00 a.m. – 5:00 p.m.
Where: Virtual - Online
United States

Online registration is available until: 12/4/2020
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MPhA Delivering Medication Therapy Management

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APhA’s Delivering Medication Therapy Management Services

Certificate training program (4th Edition) presents a systematic approach for developing, implementing, delivering, and sustaining MTM services. It includes an overview of the marketplace for delivering MTM services, guidance for implementing MTM services in pharmacy practice, a review of the essential skills and knowledge needed for performing MTM successfully, and an organized process for identifying medication-related problems. The purpose of this certificate training program is to prepare pharmacists to improve medication use through the delivery of MTM services in a variety of practice settings.

The goals of this program are to:

  • Advance public health and patient care through improved medication use
  • Provide training to enhance pharmacists’ ability to effectively provide MTM services
  • Motivate increased numbers of pharmacists to establish MTM services
  • Communicate benchmark practices for providing MTM services

APhA’s Delivering Medication Therapy Management Services certificate training program has three components: online interactive self-study with assessment; the live seminar with online evaluation; and post-seminar case exercise. A Certificate of Achievement will be awarded to participants who successfully complete all program components, including an evaluation.

Key Learning Objectives of the Live Training Seminar

At the completion of this activity, the participant will be able to:

  • Conduct a thorough medication therapy review (MTR)
  • When interviewing a patient, employ effective communication skills to overcome communication barriers
  • Complete a personal medication record (PMR)
  • Develop a medication-related action plan (MAP)
  • Document medication therapy management (MTM) services in a manner that allows for evaluating patient progress, billing, and tracking clinical and financial outcomes
  • Create a plan for patient follow-up
  • Assess patient-specific data and issues, and interpret these findings to identify medication-related problems
  • Develop a patient problem list and a list of the patient’s medication-related problems
  • Establish goals of therapy for each medical condition and medication-related problem identified
  • Make recommendations for resolving situations in which a patient’s medications are potentially inappropriate
  • Discuss the elements of an effective medication therapy recommendation to another health care practitioner
  • Describe the medication use concerns and adverse drug events that are more common in elderly patients
  • Account for pharmacokinetic and pharmacodynamic changes when reviewing an elderly person’s medication regimen
  • List important considerations when determining the operations of an MTM service
  • Identify potential payers for MTM services
  • Explain how to bill for MTM services using CPT codes
  • Describe strategies for marketing MTM services
  • Describe emerging opportunities for delivering MTM services

For a complete list of learning objectives and for all APhA accreditation information and policies, please visit APhA’s website.

Seminar Agenda

  • Welcome, Introductions and Acknowledgements
  • The MTM Care Process
  • Break
  • Patient Communication During MTM Encounters
  • Cultural Sensitivity
  • Managing Special Needs of Elderly Patients
  • Lunch Break
  • Case Studies
  • Break
  • MTM Implementation: Financial and Operational Issues
  • Next Steps and Take Home Points
  • Post-Seminar Assignment and Final Instructions


This program qualifies you to register as a provider with MN Medicaid and conduct and receive payment for Medication Therapy Management services.

Seats are limited for this course. If space is still available, you will receive confirmation of your admission. If the program is closed, your credit card will not be charged, and you will be notified. Participants must complete the self-study component, attend the live training seminar, and complete the follow-up case studies to receive full credit and certification for this course.

To Receive Full Credit for this Course:

  • Participants must complete the self-study component
  • Participants must attend the live training seminar
  • Participants must complete the 12 follow-up case studies


Jordan Wolf, PharmD, Certified Geriatric Pharmacist, Consultant Pharmacist, Thrifty White Pharmacy

Jordan Wolf is a Long Term Care Consultant Pharmacist for Thrifty White Pharmacy, where he has worked for the past three years. He graduated from the North Dakota State University College of Pharmacy, Nursing, and Allied Sciences in 2012, with a Bachelor’s of Pharmaceutical Sciences degree, Doctor of Pharmacy degree and minors in Chemistry and Spanish. He completed the APhA MTM Certification training in May of 2015, and he successfully obtained his Certification in Geriatric Pharmacy in November of 2014. From August of 2013 through September of 2014, Jordan represented both Thrifty White and MPhA on the Minnesota Department of Health’s Immunization Pharmacy Advisory Group. He currently sits on the Minnesota Department of Health’s Pandemic Preparedness Workgroup, serves as Vice President of the Minnesota Chapter of the American Society of Consultant Pharmacists, and is an active member of the American Pharmacists Association, Minnesota Pharmacists Association, North Dakota Pharmacists Association, and the American Society of Consultant Pharmacists.

Through his current role as a consultant pharmacist, Jordan has extensive experience in medication management in a variety of settings, including: Community, Skilled Nursing Facilities, Assisted Living Facilities, Group Homes, Correctional Facilities, etc. He has presented on a variety of topics, including: Medication Adherence as part of a Senior Care exhibit at the 2013 MN State Fair, “The Appropriate Use of Medications in Dementia Care” during a 2014 Webinar for Aging Services, Antimicrobial Stewardship Programs and Skilled Nursing Facilities at MDH’s 2014 CHAIN conference, as well as a variety of other topics.

Michelle A. Johnson, BCACP, Pharmacist, Fairview Pharmacy Services

Michelle Johnson is a community pharmacist for Fairview Pharmacy, where she has worked since 2014. She graduated from the University of Minnesota College of Pharmacy in 1997 with her Doctor of Pharmacy degree. Michelle attained BPS certification in Ambulatory Care in 2014, and completed her APHA MTM certification in 2016 after a history of delivering patient care over her whole career. Previous to joining Fairview Pharmacy Michelle worked for the Fond du Lac Reservation in Cloquet, MN for two and a half years, and Goodrich Pharmacy for 14 years. While at her previous positions she has created and practiced under collaborative protocols, delivered Pharmaceutical Care and MTM in a community pharmacy, and established & practiced MTM in 2 new clinical practice sites within a partnering clinic. Other areas of interest include diabetes, immunizations and women’s health. Michelle is a second term MPHA board member, serves on Minnesota Department of Health’s Pandemic Preparedness Workgroup, and the National Association of County and City Health Officials Pharmacy Partners Workgroup. She also is an active American Pharmacist Association member, with a published article in 2010 in JAPHA. She has been recognized in 2002 by MPHA as a Distinguished Young Pharmacist of the Year, 2007 by APHA as a One to One Patient Counseling Recognition Recipient, and 2011 by APHA as an Immunization Champion Award winner.

Michelle has a long history of teaching and presenting on topics related to patient care, diabetes, women’s health, immunizations, and medication disposal. In her current position Michelle utilizes her experience in an adherence pilot project, and participates in several collaborative practice protocols in an integrated ambulatory community setting within a clinic.

Registration Fees

  • $499 MPhA Member
  • $625 Nonmember


No refunds for cancellation on or after November 4, 2020. Cancellations prior to November 4, 2020 will receive a refund minus a $50 processing fee. However, participants who redeem an enrollment code will be charged a fee of $175 regardless whether or not they complete any portion of the self-study.

Continuing Pharmacy Education (CPE) Information and Activity Completion Requirements
Initial release date: 11/01/2014; expiration date: 11/01/2018  Activity Type: Practice-based
Target Audience: Pharmacists in all practice settings

Successful completion of the self-study component involves passing the self-study assessment with a grade of 70% or higher and will result in 10 contact hours of CPE credit (1.0 CEUs). ACPE Universal Activity Number: 0202-9999-14-158-H04-P.

Successful completion of the live seminar component involves attending the full live seminar and completing the online evaluation. Successful completion of this component will result in 8 contact hours of CPE credit (0.8 CEU). ACPE Universal Activity Number: 0202-9999-14-159-L04-P

Successful completion of the post seminar case exercise component involves completing 12 post cases and submitting an online attestation statement of completion. Successful completion of this component will result in 12 contact hours of CPE credit (1.2 CEU). ACPE Universal Activity Number: 0202-0000-14-174-H04-P

Once credit is claimed, Statements of Credit will be available online within 24 hours on participant’s CPE Monitor profile at www.nabp.net. The Certificate of Achievement will be available online upon successful completion of the necessary activity requirements on the participant’s “My Training” page on www.pharmacist.com

acpeThe American Pharmacists Association is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.

Activity Requirements - Course material and exams will be accessed online - In order to participate in this activity, registrants must have access to a computer with minimum system requirements: Internet connectivity with current version of internet browsers, such as Chrome, Firefox, Safari, or Internet Explorer (V9 and above); Adobe Acrobat Reader, Flash Player 8 or higher, Windows 95, Pentium 3 or equivalent processor, 64 MB of free memory (not 64 MB total), and Audio: Sound card and speakers or earphones. For full technology requirements, please visit http://www.pharmacist.com/delivering-medication-therapy-management-services

Delivering Medication Therapy Management Services: A Certificate Training Program for Pharmacists was originally created in 2007 by the American Pharmacists Association and the American Society of Consultant Pharmacists. Copyright © 2020 by the American Pharmacists Association.

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