|MPhA Virtual Coffee Break|
Conflict Management – How to Avoid Land Mines and What to do When you Ultimately Hit One.
Try as we all might, it is simply not possible to live in a world of pure harmony on a daily basis. Do you have the tools you need to manage conflict in your practice setting? This webinar will discuss various types of conflict that exist in pharmacy practice and experiential education settings along with strategies to mitigate and possibly even avoid excessive conflict. For the purposes of this presentation, conflict means anything from a minor disagreement between a student and a technician to an inflammatory response from a student regarding a poor evaluation.
Speaker: Andrew Bzowyckyj, PharmD, BCPS, CDE
Andrew Bzowyckyj graduated from the University of Connecticut School of Pharmacy with a Doctorate of Pharmacy (PharmD) in 2009 and subsequently completed the 2-year Pharmaceutical Care Leadership Residency at the University of Minnesota College of Pharmacy specializing in ambulatory care/family medicine, academia, health care policy, and general philosophies regarding leading change. He is currently a Clinical Assistant Professor at the University of Missouri – Kansas City School of Pharmacy in the Division of Pharmacy Practice and Administration. In this capacity, he has a clinical practice site in The Diabetes Center at Truman Medical Centers - Hospital Hill (TMC-HH) where he provides direct patient care approximately 3 days per week, which also serves as an experiential learning setting for student pharmacists (IPPE and APPE) and PGY1 residents.
Since joining the team at TMC-HH, he has been providing Diabetes Self-Management Education (DSME) to outpatients enrolled in the ADA-accredited program (individual and group education) in addition to conducting individual medication management visits with complex patients with diabetes and numerous other comorbidities. He is a Certified Diabetes Educator and Board Certified Pharmacotherapy Specialist.
Free for MPhA members and $25 for nonmembers. Student pharmacists and residents are provided a complimentary registration.
Student pharmacists and residents are provided a complimentary registration, please use the promo code “WebinarComp15” when checking out.
This presentation is being submitted to the Minnesota Board of Pharmacy for Continuing Education credit approval (one hour).
To receive Board of Pharmacy credits for this program the following must be completed:
Board of Pharmacy credit processing takes place on the 15th of each month.
Questions? Please contact email@example.com with questions about credits.
Please contact firstname.lastname@example.org with any techinical questions or issues.